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Case Study: PETS101 – Multi-Location Retail ERP Deployment

Client:PETS101

Industry: Pet Retail & Services

Arrow Group

Overview

Artha implemented a cloud-based retail ERP for PETS101, a growing multi-location brand offering pet products and services. The system streamlined operations across all locations, enhancing efficiency and central control.

Solution

The ERP enabled:

  • Centralized billing, inventory, and purchase management
  • Customer profiling and expense tracking
  • Quick stock transfers between locations
  • Real-time operational visibility for management
  • Online booking and program registration for customers
  • Receipt printing and customer demographic capture

Impact

With Artha’s ERP, PETS101 now operates with greater agility, visibility, and control, making inventory and customer management seamless across all branches while improving service quality and customer engagement.

Conclusion

This ERP transformation stands as one of Artha’s most comprehensive and high-impact deployments, demonstrating our ability to scale complex financial solutions for multinational enterprises with precision and reliability.